Introduction
Flow Legal Partners ("we," "our," or "us") operates as an attorney referral service connecting potential clients with qualified attorneys in Minnesota. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you submit a request for legal representation through our website flowlegalpartners.com.
Important: This privacy policy applies to individuals seeking legal representation. If you are an attorney, please see our Attorney Privacy Policy.
Information We Collect About You
Personal Information You Provide
- Contact Information: Your name, phone number, email address, and ZIP code
- Legal Matter Details: Information about your case, including:
- Type of legal issue (car accident, slip and fall, etc.)
- Date and location of incident
- Description of injuries or damages
- Medical treatment received
- Insurance information (if applicable)
- Communication Preferences: Best times to contact you and preferred contact methods
- SMS Consent: Your consent to receive text messages about your case submission
Information Collected Automatically
- Website Usage: Pages visited, time spent, form interactions, and referral sources
- Device Information: IP address, browser type, operating system, and mobile device identifiers
- Location Data: General geographic location based on your IP address and the ZIP code you provide
- Cookies: Session data, preferences, and analytics information to improve your experience
How We Use Your Information
Primary Purpose: To connect you with qualified Minnesota attorneys who can help with your legal matter.
Specific Uses Include:
- Attorney Matching: Evaluate your case and match you with appropriate attorneys based on practice area, location, and case type
- Lead Qualification: Score and qualify your submission to ensure you're connected with attorneys who handle your type of case
- Communication:
- Confirm receipt of your submission
- Provide updates on attorney matching progress
- Send follow-up messages if you don't complete your initial submission
- Notify you when an attorney wants to speak with you
- Service Improvement: Analyze submission patterns to improve our matching algorithms and user experience
- Legal Compliance: Maintain records as required by Minnesota law and respond to legal requests
Who We Share Your Information With
Minnesota Attorneys in Our Network
Important: When we match you with an attorney, we share your complete submission (including contact information and case details) with that attorney so they can evaluate your case and contact you directly.
Information shared with attorneys includes:
- Your name, phone number, and email address
- Your case details and incident information
- Our internal lead quality score
- Your preferred contact times
Service Providers
We work with trusted service providers who help us operate our platform:
- Email Delivery: Resend (for confirmation emails and notifications)
- Text Messages: Twilio (for SMS notifications and follow-ups)
- Website Analytics: Google Analytics (for understanding user behavior)
- Website Hosting: Vercel (for secure website hosting and performance)
Legal Requirements
We may share your information when required by law, such as:
- In response to a court order or subpoena
- To comply with Minnesota or federal legal requirements
- To protect our rights, property, or safety, or that of others
- In connection with legal proceedings or investigations
We Do NOT Sell Your Information
We do not sell, rent, or trade your personal information to third parties for marketing purposes. Your information is only shared to help you find legal representation.
Text Message Communications
If you consent to receive text messages, here's what you need to know:
Types of Text Messages We Send:
- • Confirmation that we received your case submission
- • Reminders to complete your submission if you didn't finish
- • Notifications when an attorney wants to contact you
- • Important updates about your case matching status
Your Text Message Rights:
- Opt Out Anytime: Reply STOP to any text message to immediately stop receiving messages
- Get Help: Reply HELP for assistance or contact us at privacy@flowlegalpartners.com
- Message Frequency: Typically 1-3 messages per case submission, may vary based on your case status
- Message Rates: Standard message and data rates from your mobile carrier apply
- Supported Carriers: Works with all major US carriers (Verizon, AT&T, T-Mobile, etc.)
Your Privacy Rights
You have the following rights regarding your personal information:
Access Your Information
Request a copy of the personal information we have about you
Correct Your Information
Ask us to correct or update inaccurate information
Delete Your Information
Request deletion of your information (subject to legal obligations)
Stop Communications
Opt out of marketing emails or text messages at any time
How to Exercise Your Rights:
Contact us at privacy@flowlegalpartners.com or use the contact information below. We'll respond to your request within 30 days.
How We Protect Your Information
We take the security of your personal information seriously and use industry-standard measures to protect it:
- Encryption: All data transmission is encrypted using HTTPS (SSL/TLS)
- Secure Storage: Your information is stored on secure servers with access controls
- Limited Access: Only authorized personnel can access your personal information
- Regular Updates: We regularly update our security measures and systems
- Monitoring: We monitor our systems for unauthorized access or security breaches
Please note: While we implement strong security measures, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but work continuously to protect your information.
Minnesota-Specific Information
Minnesota Consumer Rights
As a Minnesota resident, you have additional rights under Minnesota law:
- Right to know what personal information is collected about you
- Right to request correction of inaccurate personal information
- Right to request deletion of personal information (with some exceptions)
- Right to file a complaint with the Minnesota Attorney General's Office
Attorney Referral Service Notice
Minnesota Law Notice: Flow Legal Partners is an attorney referral service as defined under Minnesota law. We are not a law firm and do not provide legal advice. The attorneys in our network are independent practitioners, and any attorney-client relationship is formed directly between you and the attorney you choose to work with.
Children's Privacy
Our services are intended for adults seeking legal representation. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected information from someone under 18, we will take steps to delete it promptly. If you believe we have collected information from someone under 18, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will:
- Post the updated policy on this page
- Update the "Effective Date" at the top
- Send you an email if you've submitted a case request recently
- Provide notice as required by law
We encourage you to review this Privacy Policy periodically, especially before submitting any personal information.
Contact Us
If you have questions about this Privacy Policy, want to exercise your privacy rights, or have concerns about how we handle your information, please contact us:
Flow Legal Partners
- Privacy Questions: privacy@flowlegalpartners.com
- General Contact: info@flowlegalpartners.com
- Website: flowlegalpartners.com
- Mailing Address: 202 N Cedar Ave STE #1, Owatonna, MN 55060
We will respond to privacy-related inquiries within 30 days.